How Our Privacy Policy Applies To You
Our Privacy Policy applies when you open an account, complete phone verification, sign in from a mobile device or contact support about account access. We may handle account details, device signals, login records, wallet status and payment references needed to match activity across DANA, OVO, GoPay,
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QRIS, bank transfer and virtual account routes. We use these records to operate account checks, identify unusual access and respond to payment receipt questions, not to create unrelated customer profiles. The policy also explains cookies used for session continuity and how long different records remain available.
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If you browse from Denpasar or another Indonesian location, access and eligibility depends on local law. Where local law permits, you can ask us to confirm, correct or remove eligible personal details through our support path. We may retain selected records when needed for account safety,
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dispute handling or legal obligations.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.